Nice People!

One of the most satisfying parts of being in business is interacting with nice people!

Nancy, our office manager, recently had one of those interactions.



Throughout the years, we have changed the look of our products. We are always updating

things and freshening our look. Nancy was recently contacted by one of our customers, who needed

us to repair one of her measuring cups. Nancy promptly took care of it. But when this lovely woman

received her new cup, it didn't quite match the other pieces in her set. So, Nancy got right to it and

took the necessary steps to make it all just right. (Yay! for Nancy, I say!) Anyway, our customer was

so thrilled with Nancy's excellent customer service, that she sent Nancy a gift of two lovely doilies,



which she had crocheted herself.  Nancy will be taking them home and my suspicion is that they will

be displayed proudly on her mother's antique dining room hutch. Nancy has been with us just over 8 years.

She is a wonderfully calm, steady person who does an amazing job of keeping track of everything around here. She can even decipher my handwriting - when I cannot!

I know Nancy enjoys coming to work but  interactions like this one with Susan make her work that much more special.

Thank you, Susan!